DYMESTY AI Glasses (or DYMESTY AI Sunglasses), protective case, charging cable, cleaning cloth, and user manual.

Pricing can vary by configuration and promotions.

We accept PayPal and most major credit cards, and of course, we also support installment payments.

No worries. Within 30 days of delivery you can exchange for a different frame. Items must be in like-new condition with all accessories. (Custom prescription lenses follow our return policy.)

Contact support@dymesty.com as soon as possible. Orders can be canceled before shipment. Once fulfillment or prescription processing starts, cancellation may not be possible.

Join the waitlist on the product page or subscribe to our newsletter—we’ll notify you as soon as it’s back or available to pre-order.

No, guest checkout is available. Creating an account makes it easier to track orders, manage warranty, and view support history.

Subscribe to our newsletter (pop-up or footer). Codes must be entered at checkout and can’t be combined with other offers unless stated.

Once shipped, we can’t modify the order. If needed, use our return/exchange process after delivery.

• Yes. You can add a prescription (single-vision or progressive), pick high-index (e.g., 1.74 index), and choose options like blue light filtering, anti-glare, and scratch-resistant coatings.
• Sun lenses – Not customizable. Our sun lenses are non-Rx with fixed tint/polarization as shown. If you need prescription sunglasses, order the frames and have a local optical shop fit Rx sun lenses.
• Don’t need lenses now? You can purchase the frames and have lenses fitted later at your local optician.

1. Download the DYMESTY app (iOS/Android).
2. Power on the glasses and pair via Bluetooth in the app.
3. Follow the on-screen prompts to update firmware and enable features (AI assistant, translation, notes).
   
   A Quick Start Guide is included in the box.

Yes, 1 year limited warranty against defects in materials and workmanship, plus 30-day returns. See the full policy for details.

Compared with regular glasses, Dymesty AI glasses have extremely powerful functions. Such as AI real-time translation, AI meeting recording and summaries, AI assistant which will make your life much easier.

Dymesty AI Glasses own powerful AI real-time translation assistant function. Wearing AI glasses is like having a simultaneous interpreter with you, as they can translate more than 100 languages, eliminating language barriers during business trips.

Yes, absolutely. Dymesty AI glasses are equipped with built-in speakers and microphones, allowing you to make and answer calls through the built-in AI voice assistant without any hesitations.

Dymesty AI Glasses' AI meeting assistant is also very useful. There is no need to take out your phone; the Dymesty AI Glasses can record meeting information and intelligently generate meeting minutes.

We have developed and trained our own AI large model based on multiple large models (including ChatGPT, etc.), which is used for the AI interaction functions of Dymesty AI Glasses.

When you step more than 8 meters away, Dymesty AI glasses give a gentle voice alert(such as you left your phone behind), providing a crucial heads-up to prevent loss.

Simply long-press 3 seconds on Dymesty to mute one side, so only you can hear the call—perfect for sensitive discussions or AI interactions.

Dymesty AI Glasses have an IP54 water resistance rating, protecting against splashes and dust.

We use premium titanium, striking an optimal balance between lightweight design and durability.

Yes, it features a premium titanium through whole body that offers exceptional scratch and wear resistance.

Under typical usage conditions, the battery lasts approximately 48+hours. The battery life will be longer if only basic features are used.

Using the original charging cable, it takes about 1 hour to charge from 0% to 100%.

Absolutely. We offer prescription lenses, and our AI glasses look virtually identical to regular eyewear. You can wear them at work or in daily life without any awkwardness. Plus, they don't have a camera, so you won't have to worry about privacy concerns for those around you.

Yes, our AI smart glasses are perfect for travelers. You can use AI real-time translation and meeting transcription features, and enjoy hands-free calling.

Yes, when you're in class or attending an important lecture, you can use our AI transcription feature to instantly record and summarize meeting content for you. It's highly accurate.

At international conferences, you can activate the real-time translation feature, which instantly translates the other party's language into your own, enabling seamless communication.

To prevent your glasses from falling off, it is not recommended to engage in vigorous exercise. You may opt for lighter activities such as cycling, hiking, or listening to music while moving.

Absolutely! Our AI glasses are perfect for when you're cooking. They free up your hands so you can cook while taking calls, listening to music, or even interacting with your AI assistant by asking questions.

Yes, our AI glasses typically last around 48 hours, so they're perfectly fine for a day out.

• U.S. (continental): Free shipping on orders above $99
• Other regions: $29.99 flat rate

• U.S.: typically 8–10 business days after shipment.
• International: typically 10–15 business days after shipment.
• Orders with prescription lenses require an additional 8-10 days.
  
  Pre-orders begin shipping in November. Processing may be longer during peak seasons or for prescription orders.

Yes, we ship to most countries. Import duties/VAT may apply and are the recipient’s responsibility. We currently don’t ship to P.O. Boxes or military addresses.

We’ll email a tracking link once your package ships. You can also check status in track my order.

Carriers may take 24–48 hours to update scans, or there may be customs/transfer delays. If it doesn’t update after 48 hours, contact support@dymesty.com.

Not at this time. Please provide a physical street address.

Email support@dymesty.com within 15 days of delivery to request an RMA. Return items in like-new condition with all accessories. We’ll exchange or refund after inspection.

Contact us within 7 days of purchase. If eligible under our price-adjustment rules and the order hasn’t shipped, we can help apply the discount or issue a one-time adjustment.

• Non-quality returns/exchanges: customer pays return shipping.
• Quality issues or our error: we cover the shipping.

Yes—provide the order number or proof of purchase and we’ll assist with an exchange within the 15-day window.

15-day returns + 1-year limited warranty. The warranty covers manufacturing defects; it doesn’t cover wear and tear, accidental damage, or unauthorized modifications. For full terms and how to claim, see our Warranty & Returns page or email support@dymesty.com.